educo.ro has created a package of training and development courses to develop the customer care skills for all the employees having direct contact with the guests but also for the ones in the supporting departments, courses developed for the hospitality industry:
A course developed for the companies activating in the hospitality and services industry aimed for guest contact employees but also the ones working in the supporting departments;
Aims of the course:
Developing the service abilities for the direct guest contact employees; Increase the guest satisfaction and increase return business as a result of the excellent services throughout the hotel; Understand and respect of the guest's individuality by covering the key aspects of the efficient service.
Developing the service abilities for the direct guest contact employees;
