educo.ro has created a package of training programmes to develop the selling and up-selling skills for the departments centres of profit, the course being developed for the hospitality:
Sell the taste! The course is dedicated to the employees from the Restaurant/ Bar
Aims of the course
Increase revenue in the service area by training the employee and helping them understand better the guest's needs and the factors which are determine their satisfaction and make the guests prefer the hotel over the competition by offering excellent services; Understand the importance of the correct determination of the guests' needs and the respect of the guest's individuality by covering the key aspects of the efficient service and the standards of excellence; Develop the selling and up-selling skills techniques in order to generate extra revenue and manage efficiently the resources.