| A series of 10 training programmes which you can combine to meet the specific training needs of your management team. The combination is best if you are taking 3 different courses and you allow a week between the courses to give enough time to put in practise and assimilate the new information before they learn another one. The courses will help the managers to improve their leadership style, to manage better the team and the programmes could be continued over the year to according to the management team needs.
All modules have 1 day duration and the maximum number of participants is 12
Developing Management Skills
Improve the way you manage your work; your staff and your self. By the end of the session you will u nderstand what makes an effective manager, improve your communication skills, give and receive constructive feedback , m otivate your people at work and run effective meetings, understand leadership styles and their use, delegate effectively and manage your time.
Leadership & Motivation
Get the most from your people through effective team management and motivation. This programme will help you to recognise different styles of leadership and identify your own leadership style, use a range of motivation techniques within your team, identify how and why groups and teams change, manage the different roles within your team.
Time Management & Delegation
Save time by organising and prioritising your work and delegating more effectively. This programme will help you to: recognise your own 'time robbers' and manage them effectively, organise and prioritise your activities, improve and manage working relationships, use delegation to achieve work targets.
Communication & Influencing Skills
Enhance your communication and feedback skills to achieve successful outcomes. This programme will help you to use effective methods of communication, use active listening and questioning skills, give and receive feedback and understand its value to yourself and others, to distinguish between aggressive, assertive and passive approaches and their implications to others, use techniques to increase your power base.
Advanced Communication Skills for Managers
Enhance your personal effectiveness with a series of advanced communication techniques. This programme will help you to develop strategies to influence and build positive behaviour within your team, build rapport and generate confidence and motivation in others and yourself, understand and apply communication processes and strategies, manage individual and group conflict effectively, develop strategies for managing stress and enhancing your performance, use practical techniques to increase your self-confidence and personal effectiveness.
Assertiveness for Managers
Understand and obtain the skills and techniques to be assertive in the workplace. This programme will help you to, distinguish between aggressive, assertive and passive approaches, and describe their implications on others, list your rights and evaluate the effect of your inner dialogue, demonstrate the use of techniques to increase your power base, explain how to give and receive feedback, and why it's so valuable to yourself and others.
Managing Team Meetings
Improve teamwork by making your meetings more effective and productive. This programme will help you to recognise when meetings are really needed, develop productive and relevant agendas, anticipate and plan for particular issues, involve all of your team members within the meeting process, gain your team members' commitment to action record the outcomes of meetings effectively and efficiently.
Appraisal Skills
Plan and conduct appraisals with your staff, set and agree performance targets. This programme will help you to understand the appraisal process and its benefits, prepare for appraisal interviews, be familiar with the structure of an appraisal interview, write and agree performance objectives, manage the appraisal process after the interview.
Business Planning Workshop
Understand how to analyse the business and plan ahead at an operational level. Programme objectives: understand the process of business planning; use techniques to analyse the business and plan ahead; apply business planning techniques in your job role; communicate plans to the rest of your team.
Who is it for and what will it teach you?
Operational, unit and general managers who need to play a role in planning business processes more effectively. Particular focus is given on the programme to the relevant interpersonal skills and management techniques required.
Presentation Skills
Design and deliver professional, structured presentations with confidence. This programme will help you to evaluate your current presentation skills, understand the structure of a presentation - introduction, development, conclusion, use visual support, prepare yourself - breathing, tension, voice control and body language.
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